Refund Policy

A legal disclaimer

The information provided by SteadyShine Services LLC on this website, in our policies, and in any related materials is for general informational purposes only and is not intended to constitute legal advice. Although we strive to keep our content accurate and up to date, laws and regulations in the State of California may change, and the applicability of those laws can vary based on specific circumstances.
Nothing on this website or in our written materials should be relied upon as a substitute for professional legal counsel. If you require legal advice regarding your rights, obligations, or business policies under California law, you should consult with a licensed California attorney.
SteadyShine Services LLC makes no warranties or representations regarding the completeness, accuracy, or reliability of the information provided. By using this website or engaging with our materials, you acknowledge and agree that SteadyShine Services LLC is not liable for any actions taken or decisions made based on the information presented.

Refund Policy - 

At SteadyShine Services, we take pride in delivering reliable, high‑quality cleaning and porter services. Our goal is to ensure every client is satisfied with the work performed. Because our services involve labor, scheduling, and resource allocation, refunds are handled carefully and only under specific conditions.

Eligibility for Refunds
Refunds may be considered when:
•     A payment was made for a service that was not rendered due to scheduling or access issues caused by SteadyShine.
•     A duplicate payment was processed in error.
•     A cancellation was submitted at least 48 hours before the scheduled service time.
Refunds are not available for:
•     Completed services or partial dissatisfaction after work has been performed.
•     Same‑day cancellations or denied access upon arrival.
•     Services canceled with less than 48 hours’ notice (these are subject to a 50% cancellation fee).